Terms & Conditions

Welcome to MOMENTIER,(“Company”, “we”, “us”, “our”). These Terms & Conditions (“Terms”) govern your access to and use of our website (“Website”) and the purchase of products from us.

By accessing this Website or placing an order, you agree to be bound by these Terms.


1. Acceptance & Modification of Terms

  • These Terms apply fully to your use of this Website and all purchases made through it.
  • By using this Website, you confirm that you have read, understood, and agreed to these Terms.
  • If you disagree with any part of these Terms, you must not use this Website.
  • We reserve the right to update, revise, or modify these Terms at any time without prior notice. Continued use of the Website after changes constitutes acceptance of the revised Terms.

2. Eligibility

  • You must be at least 18 years old to use this Website or make purchases.
  • By placing an order, you represent that all information provided is accurate and complete.

3. Intellectual Property Rights

  • All content on this Website, including but not limited to text, images, product descriptions, branding elements, logos, designs, graphics, videos, and trademarks, are the property of MOMENTIER or its licensors.
  • You are granted a limited, non-transferable, non-commercial license to access and view the Website content for personal use only.
  • Any reproduction, distribution, modification, republication, or commercial exploitation without written consent is strictly prohibited.

4. Restrictions & Prohibited Use

You agree not to:

  • Republish, sell, sublicense, or commercialize Website material.
  • Use the Website in any way that damages or impairs its functionality.
  • Engage in data mining, data harvesting, scraping, or automated extraction.
  • Use the Website for unauthorized marketing or advertising.
  • Violate applicable laws or regulations while using the Website.

We reserve the right to restrict access or take appropriate action if misuse is detected.


5. Product Representation & Brand Disclaimer

  • We strive to ensure accurate product descriptions and imagery. However, actual product color, packaging, or minor design elements may vary slightly due to lighting, screen settings, or batch updates.
  • Fragrance notes and performance descriptions are indicative and subjective. Longevity and projection may vary based on individual body chemistry, skin type, climate, and usage conditions.

Brand Disclaimer: MOMENTIER products are independently developed fragrances. We are not affiliated with, endorsed by, or connected to any designer, luxury house, or brand referenced for descriptive or comparative purposes.


6. Pricing, Taxes & Availability

  • All prices listed are inclusive of applicable taxes unless otherwise stated.
  • Prices and availability of products are subject to change without prior notice.
  • In the event of pricing errors, we reserve the right to cancel affected orders and issue refunds if payment has already been processed.

7. Orders, Acceptance & Cancellation

  • Placing an order constitutes an offer to purchase.
  • Orders are considered accepted only after confirmation of shipment or dispatch.
  • We reserve the right to refuse or cancel orders due to pricing errors, stock limitations, suspected fraud, or violation of promotional terms.
  • We reserve the right to limit quantities or cancel orders suspected of resale, bulk purchasing, or promotional misuse.
  • If an order is canceled after payment, refunds will be processed to the original payment method in accordance with applicable timelines.

8. Shipping & Delivery

  • Delivery timelines provided are estimates and not guaranteed.
  • Delays may occur due to courier operations, regional constraints, weather conditions, or other external factors beyond our control.
  • We are not liable for delays resulting from events outside our reasonable control.

9. Payments

  • Payments are processed securely via authorized payment gateways (such as Razorpay and other enabled providers).
  • We do not store your card or payment details.
  • All payment transactions are subject to the terms and security measures of the respective payment gateway provider.

10. Returns, Refunds & Exchanges

  • Returns and refunds are governed by our Cancellation & Refund Policy available on the Website.
  • Products must be returned in original condition and packaging where applicable.

Hygiene & Usage Policy: Due to the personal and hygienic nature of fragrance products, opened or used perfumes are not eligible for return unless damaged, defective, or leaked at the time of delivery.

  • We reserve the right to inspect returned products before approving refunds.


11. User Content (Reviews & Testimonials)

If you submit reviews, images, testimonials, or other content (“User Content”):

  • You confirm that the content is original and does not infringe third-party rights.
  • You grant MOMENTIER a non-exclusive, royalty-free, worldwide license to use, reproduce, adapt, publish, and display such content for Website and marketing purposes.
  • We reserve the right to remove or moderate User Content at our discretion.

12. Promotions & Discounts

  • Promotional offers, coupon codes, and discounts may be subject to specific conditions including validity periods and minimum purchase requirements.
  • Misuse or abuse of promotional schemes may result in cancellation of orders.

13. Health & Sensitivity Disclaimer

  • Fragrances and cosmetic products may cause allergic reactions or sensitivity in some individuals.
  • We recommend reviewing product ingredients and conducting a patch test where appropriate.
  • Discontinue use if irritation occurs.
  • MOMENTIER shall not be held responsible for adverse reactions due to individual sensitivities, allergies, or misuse of products.

14. Disclaimer of Warranties

The Website is provided on an “as available” basis. While we strive to ensure accuracy and reliability, we make no representations or warranties regarding uninterrupted access, error-free functionality, or complete accuracy of content.


15. Limitation of Liability

To the fullest extent permitted by law, MOMENTIER shall not be liable for indirect, incidental, special, or consequential damages arising from:

  • Use or inability to use the Website
  • Purchase or use of products
  • Variations in fragrance performance

Consumer Rights: Nothing in these Terms shall affect rights available to consumers under applicable consumer protection laws in India.


16. Indemnification

You agree to indemnify and hold harmless MOMENTIER, its officers, employees, and affiliates from any claims, liabilities, damages, losses, or expenses arising from your breach of these Terms or misuse of the Website.


17. Third-Party Services

The Website may include links or integrations with third-party services such as payment gateways or courier providers. We are not responsible for third-party policies, content, or actions.


18. Force Majeure

We shall not be liable for delays or failure to perform obligations due to events beyond our reasonable control, including natural disasters, strikes, governmental restrictions, courier disruptions, or internet failures.


19. Severability

If any provision of these Terms is found invalid or unenforceable under applicable law, the remaining provisions shall remain in full force and effect.


20. Governing Law & Jurisdiction

These Terms are governed by the laws of India. Any disputes arising shall be subject to the non-exclusive jurisdiction of the courts located in Gurugram, Haryana.