Privacy Policy
MOMENTIER respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit or make a purchase from our website.
1. Information We Collect
When you interact with our website, we may collect the following categories of information:
a) Personal Information
- Full name
- Email address
- Phone number
- Billing and shipping address
- City, state, and pin code
b) Order & Transaction Information
- Products purchased
- Order history
- Payment confirmation details (processed securely through authorized gateways; we do not store card details)
c) Technical & Usage Information
- IP address
- Device type and browser information
- Pages visited and browsing behavior
- Cookies and similar tracking technologies
2. How We Use Your Information
Your information may be used for the following purposes:
- To process and fulfill your orders
- To provide shipping updates and customer support
- To improve our website functionality and user experience
- To analyze traffic and optimize performance
- To send promotional communications (only if you have opted in)
- To comply with legal and regulatory obligations
We do not sell, trade, or rent your personal information.
3. Payment Processing
Payments are securely processed through authorized third-party payment gateways (such as Razorpay or Shopify Payments). We do not store or have access to your full card or banking details.
4. Sharing of Information
We may share your information with trusted third-party service providers strictly for operational purposes, including:
- Payment processors
- Courier and logistics partners
- Email communication providers
- Website hosting providers
- Analytics providers (such as Google Analytics)
These providers process data in accordance with their respective privacy policies. We may also disclose information where required by law or to protect our legal rights.
5. Cookies & Tracking Technologies
Our website uses cookies and similar technologies to:
- Enhance browsing experience
- Analyze website traffic
- Improve services
- Support marketing and remarketing activities
You may disable cookies through your browser settings; however, certain website features may not function properly.
6. Data Security
We implement appropriate physical, electronic, and administrative safeguards to protect your personal data from unauthorized access, misuse, or disclosure.
While we strive to use commercially acceptable means to protect your data, no method of transmission over the internet is completely secure.
7. Data Retention
We retain personal information only as long as necessary to:
- Fulfill the purposes described in this policy
- Comply with legal, tax, and accounting requirements
- Resolve disputes and enforce agreements
8. Your Rights
You may request:
- Access to the personal data we hold about you
- Correction of inaccurate information
- Deletion of your personal data (subject to legal obligations)
- Withdrawal of marketing consent at any time
To exercise these rights, please contact us at:
Email: amisphereenterprise@gmail.com
We aim to respond within 2–3 working days.
9. Legal Capacity & Minors
Our website is intended for individuals who are legally capable of entering into binding contracts under applicable law. We do not knowingly collect personal information from minors without appropriate consent from a parent or legal guardian.
If you believe a minor has provided us with personal information without consent, please contact us so we can take appropriate action.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external websites.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be reflected on this page with the updated revision date.
12. Contact Us
For privacy-related questions or concerns, please contact:
Email: amisphereenterprise@gmail.com